These Terms and Conditions of Use ("Terms" or "Terms of Use") govern your access to and use of the Clubio website (https://www.clubioapp.com), related subdomains, and the Clubio mobile applications (Android & iOS) (collectively, the "Platform").
Please read these Terms carefully before registering, accessing, or using the Platform. By using the Platform, you agree to be bound by these Terms and the Privacy Policy, which together constitute a legally binding agreement between you and IncubeX IT Ltd. ("Company", "Clubio", "We", "Us", "Our").
This document is an electronic record under the applicable laws of Bangladesh, including the Information & Communication Technology Act and relevant rules. It does not require physical or digital signatures.
The Platform is provided to you under a revocable, limited, non-exclusive, non-transferable license.
a. By accessing or using the Platform, you confirm that you have read, understood, and agreed to these Terms and the Privacy Policy.
b. You must be at least 18 (eighteen) years of age to use Clubio. If you are below 18, usage must be supervised and consented to by a legal guardian.
c. If you are registering or using the Platform on behalf of a Club, Association, Organization, or Community ("Direct Customer"), you confirm that you are legally authorized to do so.
d. You agree to provide true, accurate, current, and complete information and to update such information when necessary.
a. To access most features, you must create an account by completing the registration process.
b. You may be required to verify your account via OTP, password, or other authentication mechanisms.
c. You are solely responsible for:
d. Clubio is not responsible for unauthorized access resulting from your failure to secure your credentials.
e. If we suspect false information, misuse, or security compromise, we reserve the right to suspend or terminate your account.
a. Individual Members
Registered users who are members of clubs or communities.
b. Club Administrators
Authorized representatives managing club data, members, content, and activities.
c. Super Admin (Company-Controlled)
Company-level administrators managing platform-wide operations.
Clubio shall not be liable for misuse of data or permissions by Club Administrators.
a. Clubio is a technology platform that enables:
b. Clubio does not guarantee outcomes, participation, donations, or success of any club activity.
c. Any payments, donations, or financial transactions facilitated via the Platform are subject to applicable third-party payment gateway terms.
d. Clubio may introduce, modify, suspend, or discontinue any feature at its discretion.
a. Clubio acts as an intermediary technology provider.
b. Clubio does not:
All responsibilities lie with the respective club or organization.
By registering, you consent to receive communications via:
You may manage notification preferences through the Platform.
The Platform may include links or integrations with third-party services (payment gateways, advertisers, analytics tools, etc.).
Clubio:
Accessing third-party services is at your own risk.
a. All content, software, trademarks, logos, designs, and materials on the Platform are the exclusive property of IncubeX IT Ltd. or its licensors.
b. You may not:
c. Any infringement concerns may be reported to: support@clubioapp.com
You agree not to:
Violation may result in immediate account termination.
a. Clubio may suspend or terminate access:
b. Users may delete their account at any time.
No refunds are provided unless required by law.
The Platform is provided on an "AS IS" and "AS AVAILABLE" basis.
Clubio makes no warranties regarding:
To the maximum extent permitted by law:
You agree to indemnify and hold harmless Clubio, its directors, employees, partners, and affiliates against any claims arising from:
Clubio may update these Terms at any time. Continued use of the Platform constitutes acceptance of the updated Terms.
These Terms shall be governed by the laws of Bangladesh.
All disputes shall be subject to the exclusive jurisdiction of courts located in Dhaka, Bangladesh.
For complaints or queries:
"User" means any individual or entity registered on the Platform
"Direct Customer" means a club or organization using Clubio
"Platform" means Clubio website, apps, and services